Policies & support

Cancellation policy

Current availability

Signing in or viewing a plan does not start a subscription. A confirmed subscription renews monthly unless cancelled through the billing portal.

Stopping a renewal

Use Manage billing in your account to open Stripe's billing portal and request cancellation. Check the portal's confirmation and effective date. A cancellation scheduled for the end of the current billing period stops the next renewal; access lasts until that confirmed date. Contact yandong9713@gmail.com if you cannot access the portal.

Credits and local projects

Cancellation does not automatically refund prior payments. Period credits expire at their recorded expiration date and do not roll over. Existing local projects remain on your computer and remain subject to their included license; cancellation does not remove those projects. New platform task activation requires an effective paid subscription. See the refund policy for payment issues.

Cancellation policy | claudemotion.si