Current availability
This policy applies to subscriptions and paid task activations on claudemotion.si. A checkout visit or successful browser redirect does not confirm payment or entitlement.
Requesting help
For duplicate charges, incorrect billing or a failed paid delivery, contact yandong9713@gmail.com with the order reference, purchase date and a description of the issue. Do not send card numbers or security codes. We review the payment and delivery records before confirming a remedy. Platform delivery failures can be recovered or have their consumed credits returned; returning credits is separate from refunding a card payment.
Refund confirmation
A support request or a cancelled subscription does not by itself confirm a monetary refund. Approved card refunds are processed through Stripe to the original payment method; your bank controls when the funds appear. This policy does not limit refund or consumer rights required by applicable law.